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Can Sophie la girafe be sterilised?In accordance with what is written on the product packaging, we do not recommend sterilising Sophie la girafe. Known sterilisation methods require partial or full immersion of the product in a sterilising solution (boiling water or water with a sterilisation tablet) that could damage it. |
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Can Sophie la girafe be placed in the bath?It is important to remember that Sophie la girafe is not a bath toy. Should water enters the product, there is a risk of damage to the whistle and the product itself. For bath time, we offer other toys (made of natural rubber or plastic), that are specially designed to entertain your baby in the water. Discover these products: |
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Is there a risk for children if water stagnates in Sophie la girafe?There is no specific risk for your child. However, as with any hollow-bodied product, water entering it and remaining stagnant can transform into mould. We kindly remind you that if the cleaning and usage instructions are observed, there is no reason for water to penetrate inside the product. |
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Can I keep Sophie la girafe and give it to my next child?Intended for infants and promoting the development of all 5 senses from the earliest age, it is also meant to be put in baby’s mouth to relieve his sore gums during teething. Therefore, for hygienic reasons, this product must not be used by several babies, exchanged, given to another baby or resold. Just as with a toothbrush, pacifier or feeding bottle nipple, this toy must only make the happiness of a single “little” owner. Furthermore, it is important to remember that Sophie la girafe is made from natural rubber; a “living” material that changes over time. Therefore, we do not recommend the use of Sophie la girafe by a second baby. |
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Our quality control approach |
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How do we certify the quality of our products?Each Sophie la girafe toy produced bears a batch number on one of the legs, enabling full product traceability. Each number corresponds to a batch tested in a recognised laboratory and certifies its compliance with the strictest current European and worldwide standards. We are one of the rare toy manufacturers in the world to provide our consumers with such strong product traceability and resulting safety level. Furthermore, all Sophie la girafe products produced for the European market carry the European Union CE label. This label indicates that the Vulli company guarantees that the product fulfils the European Toy Safety Directive. In practice, this means that all Sophie la girafe products must fulfil the most stringent regulatory requirements in the industry. |
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How are our products tested?The Vulli company has always placed the quality and security of its products at the heart of its concerns. Sophie la girafe is chemically and mechanically tested in multiple recognised and independent laboratories. We also conduct internal quality control tests during each of the 14 manufacturing steps. |
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True or false?Is Sophie la girafe a bath toy? FALSE: Sophie la girafe is not a bath toy. Even if giraffes can swim, Sophie can't ;) For bath time, we offer other toys (made of natural rubber or plastic), that are specially designed to entertain your baby in the water. Does Sophie la girafe contain mould?FALSE: Sophie la girafe does not contain mould. Under normal product use, there is no reason for Sophie la girafe to contain or develop moulds. 2. TRUE: When Sophie la girafe is improperly used (failure to comply with cleaning and/or usage instructions), it is possible for mould to develop inside the product if water remains stagnant within it. However, it is important to note that rubber, being a waterproof material, does not allow the transfer of bacteria between the product’s inner and outer surfaces. Does Sophie contain nitrosamines?FALSE: Sophie la girafe complies with current European and worldwide standards concerning nitrosamines and other substances. Please note that nitrosamines are encountered in our daily lives much more frequently than one might think (beer, meat, smoked fish, etc.). Does Sophie la girafe contain BPA?FALSE: Bisphenol A (BPA) is a chemical compound contained in plastics, particularly in polycarbonates (PC) and in resins that neutralise corrosion (those that cover the interior of cans, tubes and tins). Because Sophie la girafe is made from 100% natural rubber, it does not contain Bisphenol A. |
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If you have any other question about Sophie la girafe or our other products, feel free to contact us: |